Privacy Policy
We prioritize the privacy and security of our users. Safeguarding your personal information is vital, and we have made it one of our top priorities to maintain a trustworthy and secure platform.
Please take a moment to review our privacy policy, and feel free to contact us with any questions. These terms apply to both current and past users.
1. Personal Information
When activating your profile, we may request certain personal information to enhance your trading experience. This information is used to process transactions, provide support, address forgotten passwords, and inform you about relevant updates. We are also legally obligated to maintain proper records.
2. Information We May Collect
To open an account, you may be required to provide:
Name, date of birth, a form of identification, and address.
Information about your occupation, financial status, and other relevant details.
Banking details, trading activities, and past correspondence.
For verification, we may request additional documents, such as identification, bank statements, or utility bills. We comply with AML regulations and the USA Patriot Act to verify user identities and prevent fraud.
Note: We do not knowingly collect information from individuals under the age of 13. If we discover such data, it will be promptly deleted. Parents or guardians should contact us immediately if they believe a child has provided personal information without consent.
3. Cookies
We use cookies to improve platform performance and user experience. These small files are stored on your device and help us:
Measure website traffic.
Analyze how users interact with the platform.
Provide personalized content and services.
Cookies do not contain personal information unless explicitly provided by the user. Other affiliated parties may also place cookies on your device. We recommend reviewing their terms and conditions for additional information.
4. Information Sharing
We may share your information with trusted partners to:
Notify you of new offers or features.
Assist with account management and services.
These partners are bound by confidentiality agreements and must comply with our privacy terms.
5. Third-Party Disclosure
We may occasionally share information with third-party service providers for tasks such as account maintenance or financial transactions. These parties are contractually obligated to protect your data and use it solely for the intended purpose.
In some cases, we may disclose information to comply with legal requirements or protect platform integrity.
6. Consolidation or Insolvency
In the event of a merger or insolvency, your personal data will be handled according to platform policies and record-keeping obligations.
7. Payment Information
We do not store credit card information. If you are asked to submit a copy of your bank card, ensure only the last four digits are visible. Do not include the CVV code.
8. Refusal to Share Information
You may choose not to share personal information. However, this may limit your ability to use certain platform features or services.
9. Data Removal
If you wish to have your personal information removed from our platform, please contact us with a detailed request. Be aware that deleting information may impact your account functionality.
10. Policy Updates
If there are changes to our privacy policy, clients will be notified. You can decide how your personal data is used. Other non-data-related updates will be posted on the platform.
11. Contact Information
If you have any questions or concerns about this policy, please contact us via email, phone, or fax. Our dedicated team is available to assist you.